Meanwhile, he said his restaurants are seeing a revenue growth of about 7-8% per year. Since implementing Clearview, he has seen an annual cumulative average of a 2 percent reduction in operating costs per restaurant and a reduction in the time it takes owners to analyze business information. The Clearview platform also helped him reduce administrative costs, including a decrease in the time it took for administrators to perform their duties.
#Clearview software software
Chao said the software allowed him to rapidly zero in on anomalies and figure out why one restaurant was performing better than another. Three years later, McDonald’s franchisees also started tracking inventory using the Clearview solution, and quickly found they could more easily compare and analyze food costs across all locations, and make smarter decisions. That meant cost savings and other benefits such as employee satisfaction growth. Chao saw two quick benefits: Labor control improvements and the ability to more accurately manage employee information. This enabled them to digitally manage employee’s timecards and hours and integrate the payroll system. Chao implemented Clearview’s Human Resource Information System under a corporate initiative, which allowed restaurants to move from reporting their labor statistics on paper to the computer.
Shulman develop a model to implement Clearview for McDonald’s Canada corporate owned locations. Working with owner/operators as they implemented Clearview for their own restaurants helped Mr. Built for the food service industry, Clearview is a highly flexible and scalable web-based solution for financial management, food cost management and labor management. Shulman would go on to collaborate with franchisees as they modernized back office operations over a period of several years using Clearview by Panasonic. Shulman, who now serves as Manager of Application Development at McDonald’s in Canada, quickly saw the challenge: “With those types of activities, having a back office application that provides data from anywhere at any time is obviously useful,” he said. Chao grappled with software challenges and considered promising restaurant expansion opportunities, Danny Shulman joined the technology team at McDonalds Canada. Chao saw consumers in the future seeking mobile ordering, and knew the DOS system would fail to handle those changes without significant cost. “There was a lot of paper cost and storage issues.”Īnd lack of connectivity made things like forecasting difficult. Chao recalls huge binders of paper reports that had to be printed at month’s end. There were workarounds, but nothing comprehensive.īecause data was stored on individual computers, the owners were also running up against memory limitations. The back offices of his restaurants, similar to other franchisees in Canada, ran on a DOS-based software that held data on individual restaurants on independent systems, which could not be accessed without traveling to each location. Back office operations relied on old software and that made management of multiple restaurants tricky. Chao was concerned about their outdated information management system. Looking forward to the possibility for expansion, Mr. Chao, who had a handful of restaurants and wanted to expand. McDonald’s Canada, under new leadership, wanted to incentivize successful franchise owners to open more restaurants. Back in 2009, McDonald’s Canada franchisee Bill Chao saw a promising opportunity, and a problem.
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